TEAMS.gg TEAMS.gg

Privacy Policy

TEAMS.gg is part of TEAMS.gg Ltd (Incorporated in England and Wales. Registered Company number - 12133113) This privacy policy will explain how TEAMS.gg uses the personal data we collect from you when you use our website.

What data do we collect?

TEAMS.gg collects the following data:

  • Email address
  • Username / Alias
  • Gender
  • Profile Image
  • Date of Birth
  • Location - Country / State / Region
  • Languages Spoken
  • Game / Match Data via APIs (e.g. Steam, FACEIT, Riot Games, Epic Games and Tracker Network) - Skill & Experience Information
  • Third-party Profiles / Usernames - Discord, ESEA and Gamers Club
  • Game-related Information - Roles played, Availability, Commitment, Experience, and Ambition.
  • Usage Information - How you and others use the site.
  • Device Information - Your hardware, operating system and device identifiers.

How do we collect your data?

You directly provide TEAMS.gg with most of the data we collect. We collect data and process data when you:

  • Register an account - Personal Information
  • Create your profile - Game-related Information
  • Send Feedback - Usage & Device Data

TEAMS.gg may also receive your data indirectly from the following sources:

  • Steam - Game Data
  • Riot Games - Game Data
  • Epic Games - Game Data
  • FACEIT - Experience and Skill Data
  • Tracker Network - Experience and Skill Data
  • Google Analytics - Usage & Device Data

How will we use your data?

TEAMS.gg collects your data so that we can:

  • Display useful information for other users to determine compatibility
  • Send transactional emails to enhance the functionality of Teams.gg.
  • Send Marketing emails to alert you of website updates or company news.
  • Match you with other like-minded users via a matchmaking algorithm.
  • Connect you with other users and facilitate communication.
  • Understand how you use TEAMS.gg to iterate and improve your user experience.

How do we share your data?

We do not share your contact information (e.g. email address, discord username, phone number) with third parties except for the following reasons:

  • With employees, suppliers or subcontractors, insofar as it is reasonably necessary for the purposes set out in this privacy policy.
  • If we are involved in a merger, acquisition, or sale of our assets — if this happens, we’ll email you to let you know about the change in ownership and any subsequent changes to the way your data is to be used.
  • If we’re required by law to share it as a result of a valid request from government bodies or law enforcement, or in connection with legal proceedings, prospective legal proceedings, or for use in defending our legal rights.
  • To enforce or apply the terms of agreements.

We do not sell your information to third parties.

We may share other, non-contact information with third parties such as (but not limited to) game developers, publishers or tournament organisers;

  • To help us improve the TEAMS.gg service, by understanding how your use of TEAMS.gg impacts your gaming experience.
  • To better contribute to the player experience of the games we support.
  • Usually, the data we share will be limited to the information available on your public profile, but we may sometimes include additional information such as a timestamp of when you last used our services, or a unique “identifier” that allows a game publisher to match you to a user account within their game.

We may share your information with service providers that operate on our behalf for the express purposes of providing the services to you (e.g. sending your data to AWS so it can be stored in a database, or sending an error report to our error tracking service when you experience an error).

How do we store your data?

TEAMS.gg securely stores your data on virtual machines hosted in Europe. All data is encrypted at rest, and access is limited to authorised TEAMS.gg staff members only.

Our databases are restricted from access from the global internet, only accessible over an internal private network.

TEAMS.gg will keep your personal data for a maximum of 1 year after you last accessed the service. If you do not access the service for one year, your account and personal data is automatically deleted.

TEAMS.gg welcomes responsible disclosure of security vulnerabilities, but cannot offer cash compensation. Before starting any security research on TEAMS.gg, please read our responsible disclosure policy.

Marketing

TEAMS.gg would like to send you useful information about new updates to TEAMS.gg and company news.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop TEAMS.gg from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please visit your Settings page and disable ‘Messages from TEAMS.gg’

What are your data protection rights?

TEAMS.gg would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request TEAMS.gg for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that TEAMS.gg correct any information you believe is inaccurate. You also have the right to request TEAMS.gg to complete the information you believe is incomplete.

The right to erasure – You have the right to request that TEAMS.gg erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that TEAMS.gg restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to TEAMS.gg’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that TEAMS.gg transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

TEAMS.gg uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in.
  • Understand how you use TEAMS.gg to iterate and improve your user experience.
  • Help us to display advertisements that are relevant to you

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – to recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

You can manage advertising related cookies here.

Advertising

We use third party advertisements to support our site. Some of these advertisements may be served from our third party advertiser, Network N t/a Publisher Collective Ltd.

This company may use information obtained through their cookies about your visits to our and other websites, in combination with information about your interests and activity from other online sites and/or advertisers, in order to provide advertising that is most relevant and useful to you. This is known as “interest-based advertising” or “targeted” advertising. You can view their privacy policy and cookie policy here. You can manage your cookies here.

We use Google Analytics and Comscore to analyse the use of our website. Google Analytics and Comscore gather information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/. Comscore’s privacy policy is available at https://www.comscore.com/About-comScore/Privacy-Policy.

Privacy policies of other websites

The TEAMS.gg website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

TEAMS.gg keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 10 March 2023.

Change Log:

15 March 2022: Updated list of APIs used to collect game data
20 June 2022: Added 'How do we share your data?' section
14 December 2022: Added 'responsible disclosure' comment.
10 March 2023: Added 'Advertising' section and information related to advertising cookies.

How to contact us

If you have any questions about Teams.gg’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Teams.gg has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office here - https://ico.org.uk/make-a-complaint/